Last updated: July 19, 2026
This Privacy Policy describes how Expat International Health Insurance (“we”, “us”, or “our”) handles personal information when you visit https://expatinternational.com, request a quote, contact us, or otherwise use our insurance brokerage services.
We help American expats compare and obtain international health and related insurance products from third-party insurers. We are not an insurer ourselves.
Information we collect
We may collect information you provide directly, including:
- Name, email address, phone number, and other contact details
- Quote or enquiry details such as citizenship, country of residence, ages of people to insure, coverage preferences, and notes you choose to share
- Messages you send through our contact or quote forms
- Business or group details when you enquire about corporate cover
We may also collect technical information automatically, such as:
- IP address, browser type, device type, and general location derived from IP
- Pages visited, referring URLs, and approximate timestamps
- Cookie and similar technology data (see our Cookie Policy)
How we use information
We use personal information to:
- Respond to enquiries and provide brokerage advice
- Prepare and deliver insurance quotes and comparisons
- Communicate about policies, renewals, claims support, or service updates
- Operate, secure, and improve the Site
- Comply with legal, regulatory, and recordkeeping obligations
- Detect and prevent fraud, abuse, or security incidents
How we share information
We may share personal information with:
- Insurers and underwriters — when needed to obtain quotes, place cover, or service a policy
- Service providers — such as hosting, email delivery, analytics, or IT vendors who process data on our behalf
- Professional advisers — including legal, accounting, or compliance advisers where appropriate
- Authorities — when required by law or to protect rights, safety, or the integrity of our services
We do not sell your personal information as a standalone consumer data product. Sharing with insurers is part of providing the brokerage service you request.
International transfers
Because we serve expats and work with international insurers, information may be processed in countries other than where you live. Those countries may have different data protection laws. We take reasonable steps to handle information securely and only for the purposes described in this policy.
Retention
We keep personal information for as long as needed to provide services, maintain business records, resolve disputes, and meet legal or regulatory requirements. Retention periods vary depending on the type of information and the nature of our relationship with you.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you
- Ask us to correct or update inaccurate information
- Request deletion of certain information, subject to legal exceptions
- Object to or restrict certain processing
- Opt out of marketing emails (where applicable)
To exercise a privacy request, email info@expatinternational.com. We may need to verify your identity before responding.
Children
The Site is not directed to children under 16. We do not knowingly collect personal information from children for website accounts or marketing. If you believe a child has provided information to us, contact us and we will take appropriate steps.
Third-party sites
The Site may link to insurer sites or other third-party websites. Their privacy practices are governed by their own policies. We encourage you to review those policies before submitting information.
Updates to this policy
We may update this Privacy Policy periodically. The “Last updated” date shows when changes were last made. Material changes may be highlighted on the Site or communicated when appropriate.
Contact
For privacy questions or requests, contact info@expatinternational.com. Our team is typically available Mon–Fri 9am–7pm, Sat 9am–1pm. You can also use our contact form.
See also our Cookie Policy and Terms of Use.